Shipping Policy

Thank you for visiting and shopping at https://www.sxcdwx.com. The following information outlines our shipping process, delivery timeframes, and related policies.

Order Processing Time:

All orders undergo order verification, quality checks, and packaging before shipment. Orders are typically processed and dispatched within 1–3 business days after payment confirmation.

During periods of high order volume, processing times may be extended slightly. If there is a significant delay in shipping your order, we will notify you via email.

Shipping Time:

Shipping time refers to the duration it takes for an order to travel from our fulfillment center to the delivery address after dispatch.

Estimated Delivery Times are as follows:

Standard Shipping: 5–9 business days
Expedited Shipping: 3–4 business days

The estimated delivery times listed above apply primarily to orders shipped within the United States. International delivery times may vary depending on destination and customs processing.

Delivery times may vary depending on the destination, carrier conditions, customs clearance, or external factors beyond our control.

Shipping Rates:

We currently ship to customers in the United States, Canada, Australia, and selected international destinations.

Free Standard Shipping: Orders of USD $60.00 and above
Standard Shipping: USD $10.00 for orders between USD $0.00 and USD $59.99
Expedited Shipping: USD $15.00

Shipping fees are calculated and displayed at checkout before payment is completed.

Order Tracking:

Once your order has been shipped, you will receive a shipment confirmation email containing a tracking number. Tracking information is typically available within 24 hours after dispatch.

Shipping Issues and Damaged Items:

If your order experiences delays, damage, or delivery issues during transit, please contact our customer support team at [email protected] within 48 hours of delivery. Sxcdwx will assist customers in coordinating with the shipping carrier to investigate and resolve the issue in accordance with the carrier’s claim process.

Please retain all original packaging and damaged items until the issue has been reviewed.