Privacy Policy

This Privacy Policy explains how Sxcdwx (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://www.sxcdwx.com (the “Site”).

1. Who We Are

Sxcdwx is an independent online retail store operating in the United States.

Contact Information:

Email: [email protected]

Phone: +1 346-997-0697

Business Address: 3460 Brinker Ave #204, Ogden, UT 84403, United States

2. Personal Information We Collect

When you visit the Site, place an order, create an account, or contact us, we may collect certain information, including:

Identity and Contact Information: name, email address, phone number, billing address, shipping address
Order Information: products purchased, order details, payment status, return or refund requests
Payment Information: payment details are processed securely by our payment providers; we do not store full card numbers
Device and Usage Data: IP address, browser type, device information, pages viewed, time spent, and interactions with the Site
Communications: messages you send to us (for example, customer support inquiries)

3. How We Use Your Information

We use your personal information to:

Process and fulfill orders (payment confirmation, shipping, order updates)
Provide customer support and respond to inquiries
Prevent fraud and improve the security of our Site
Improve our products, services, and website experience
Send service-related messages (order confirmations, shipping updates, policy updates)
Send marketing emails only when permitted by law (you may opt out at any time)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember user preferences, and understand how visitors use the Site. You can control cookies through your browser settings. Disabling cookies may affect certain Site features.

5. Sharing Your Information

We may share your personal information with trusted service providers only when necessary to operate our business, such as:

Payment processors (to process payments)
Shipping and logistics partners (to deliver orders and provide tracking)
Website hosting and analytics providers (to maintain and improve the Site)
Customer support tools (to help us respond to requests)

We do not sell your personal information.

6. International Processing

Your information may be processed in countries where we or our service providers operate. We take reasonable steps to ensure your information is handled securely and in accordance with this Privacy Policy.

7. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your personal information. We retain information only as long as necessary to fulfill orders, provide customer support, comply with legal obligations, and resolve disputes.

8. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, including:

Requesting access to the personal information we hold about you
Requesting correction of inaccurate information
Requesting deletion of certain information, where applicable
Opting out of marketing emails at any time using the unsubscribe link or by contacting us

To submit a request, please email [email protected]